TCLanguages 一般条件


注册

注册可以通过以下方式进行:

 

对未成年人,用青少年的课程,我们需要父母或监护人为了填写一份表格,作为一个授权。我们发送这授权表格与确认和父母或监护人必须签

约这些文档和送出他们学校。

 

预订和付款方式

如果参与者要他的预订生效的,他必须支付预付款的€100.00。以后这钱从住宿的总成本扣除。你可以支付这笔钱在以下几个方式:

  • 银行转账, 指示在课程参加者姓名。

银行:BBVA

账户名字: Academia de español en Almuñécar S.L

地址:Avenida de Andalucía s/n; CP: 18690; Almuñécar(España)

SWIFT/BIC Code: BBVAESMM

IBAN: ES21 0182 7376 0302 0156 2160

 

  • 信用卡 (Visa, Master Card) 。如果你在网上注册选择着个选择,或如果你注册在直接地学校。

 

  • 用现金。如果你在直接地学校去注册。

 

重要事项

  • 通過這個網站所有的交易都在西班牙舉行。

  •  如果在到来之前,参与者只支付预付款的€100,他必须在最高极限第一天课程支付剩余。他必须支付在学校用现金或信用卡。

  • 在青少年到达之前,青少年课程被参与者必须支付全部地。

  • 银行的所有费用被参与者必须支付。

  • 特价出售只直接的注册会保留。

 

签证

参与者需要签证为了去西班牙的, 他们必须支付课程和住宿的全部金额。如此,TCLanguages提供他们确认函如此他们能安排签证。

如果发生签证拒绝,学校将要求拒绝的副本,为了开始退款(要见吧取消条件)。

 

到达/第一天的课程

在最多一周在课程开始之前,TCLanguages将送出所有信息关于到来和上课的第一天,只要参与者已支付了€100的量。

当每个参与者达到学校的时候, 他必须给学校的秘书:

  • 存款:存款金额是€60。当课程完成的时候,这量返被回参加者,只要所有被材料借给返回学校。此外,如果参加者有了住宿,每件事都

    良好状态。如果参加者,由于疏忽或没有正当理由,损坏这材料或住宿,更换或修理费用被从这笔存款支付。

  • 一张最新和小尺寸照片或副本的一张身份证卡照片。

 

组织和时间表

  • 每节课持续45分钟, 除了个人节课持续60分钟

  • 每个班级最大数目的学生是8位(从六月到九月是10位)和最少2位。如果未达到最小数目的学生,我们通知参加者和他们将获得减少的

   节课数,但是这些节课是个人和免费的。

  • 课程的时间表可在早上或下午可以。取决于,每星期在学校,学生数和级别数。

  • 西班牙语课程从周一到周五,节假日除外。班级在这几天都没有补偿(除了个人课程和组住宿)和钱没有退款。

  • 工作日历法定假日: 1月1日,1月6日,2月28日,圣周四和耶稣受难节(复活节),5月1日,8月15日,10月12日,11月1日,12月6

             日,12月 8日,12月25日。另外,在每年有二个当地节日。

西班牙的法规定如果在星期天法定假日,在下一个星期一将法定假日。

当同一周有两个法定假日,TCLanguages只休息一个日。例如,在复活节,耶稣受难节没有课,但是圣周四有。

 

住宿

  • 一个星期的住宿是从周日(到达大约16.00点)到周六(离开12.00之前)。如果你需要到来在课程开始以前或需要离开在完成课程以后,

  你可以。每个额外的夜晚费用取决于选择的公寓类型。

  • 达前至少提前一周,学校送出参加者所有的信息关于他们的住宿,只要参与者已支付了€100的量。

 

取消条件

参加者必须送出学校预订的取消(课程和/或住宿)书面地(电子邮件,传真或信函)。

如果取消接收:

  •  多于15天在课程开始以前,学校将退还支付的所有的款项,除外€100 作为取消费用。

  • 在15天和5天之间在课程开始以前,学校将退还支付的%50款项,只要这款项超过€100。

  • 小于5天的预先或课程已开始,学校不会退还任何的款项。

 

预订变化

如果参加者要变化第一的注册,这变化被可以或不可以,取决于可用性在那个时间,考虑到:

在达到之前:

  • 如果,在完成注册后,参加者要变化课程,住宿或日期的类型,他必须告知学校书面地(电子邮件,传真或信函)至少两周在课程开始之前

 (旺季,一个月的预先)为了担保一个变化。

在入住期间:

  • 如果参加者不可以在课程开始第一天到达, 参加者必须通知学校。但是这个将不减少价格,他也不可以延长课程或延长他的住宿。

  • 如果参加者不可以在预订日期终止他的住宿,他可以推迟其余的课程, 免费地, 但是最大限度时间是12个月。这可能的,如果他有至少课程

   一周。

如果他没有至少一周,其余的课程没有退款。

  • 如果参加者要,他可以延长他的入住期间(课程和住宿),只要可买到的座位有。为此,至少1周预先在课程完成之前,我们需要知道这信

            息。

补充课程

我们提供参加者所有的信息关于补充课程(吉他,帆板,弗拉门戈,潜水,等)。

但是学校不负责的这些课程,因为学校不安排补充课程。其他的公司安排这些课程。

 

旅游及医疗保险

我们推荐参加者至少有医疗保险和如果他要,旅游保险。此外, 如果参加者要,学校可以管理每参加者的旅游保险和医疗保险通过一家西班牙公

司。

 

共存和行为规章

如果参加者不共存好, 不尊重同班同学和老师, 违反学校的规章,班级和/或住宿的规章, 学校将告知他的后果。

如果在第一的个警告之后, 参加者不改善他的行为,学校将驱逐参加者。这涉及退货权利的损失。

参加者必须支付所有的费用,赔偿或罚款引起了。 和,如果是未成年,他的父母或监护人必须支付。

 

投诉和冲突解决

投诉和冲突解决

我们在学校有必要的程序为了解决任何冲突尽快。

参加者必须传达学校他们的投诉以书面和学校也必须答他以书面。

如果参加者和学校不达成完全的协议, 阿尔穆涅卡尔的市政厅必须解决冲突。

在学校书记也有法定的投诉表。

在入住期间完成以后,学校将不接受任何投诉。

 

广告

我们的学校广告被其他的人做,TCLanguages不负责的。

参加和注册在我们的课程意味接受和履行被参与者所有的一般条件包括在这些页面。

TCLanguages总是保留权利修改任何信息由于正当理由。

 

数据保护

根据西班牙法律关于数据保护, 你的个人资料将组成我们的数据库的一部分,作为一个客户。如果你要取消注册,你可以给info@tclanguages.com

发送电子邮件。

 

Legal notice and terms of use

Terms and conditions of use through this notice

Academia de Español en Almuñécar S.L., informs users of the web page of its policy of protection of personal data. The use of the Academia de Español web space in Almuñécar S.L., and any of the services incorporated, presupposes full acceptance of the conditions that are expressed in the privacy policy that is set out.

Data Collect

In compliance with Law 15/1999, of December 13, on the protection of personal data, it is reported that the personal data requested in our forms will be included in a personal data file the person in charge and owner of which is Spanish Academy en Almuñécar S.L.. Likewise, when a person completes any of the forms with the personal data requested and accepts the shipment, he expressly authorizes Academia de Español en Almuñécar S.L., to treat or incorporate in the automated file of his property the personal data provided in the aforementioned form and all the data generated in relation to your participation or use of the different events offered on this website.

Unless specifically stated otherwise, it will be considered necessary to fill in all the fields of each form, for which the user must fill out the forms with true, accurate, complete and updated data. The user will be solely responsible for any loss or damage, direct or indirect, that may result to Academia de Español en Almuñécar S.L., or to any third party for filling out the forms with false, inaccurate, incomplete or non-updated data or with data from third parties. Through the different areas that are part of this web space, users can obtain information, make queries and participate in the different events that Academia de Español en Almuñécar S.L., offers through its web space.

Purpose of the treatment

The data provided will never be used for a purpose other than that for which they have been assigned, and will be canceled immediately after ceasing to be necessary for this purpose, except when a law establishes otherwise.

When the interested person sends personal data and electronic address to Academia de Español en Almuñécar S.L., expressly authorizes the use for the purposes of periodic communications, including expressly those made by email that Academia de Español en Almuñécar S.L., or the entities belonging to the business scope of Academia de Español en Almuñécar S.L., carry out with users, and potential stakeholders, to inform them of news, events, etc ...

Apart from what has been said above, the collection and automated processing of personal data provided also have the purpose of administrative management and the execution and development of all professional activities of Academia de Español en Almuñécar S.L., and management of the user in the different services available to him (for informative purposes only: request for information about events).

Security

All information regarding personal data received by Academia de Español en Almuñécar S.L., is treated with the utmost confidentiality, and only the communications strictly necessary for the provision of the service of interest in each case and the authorized communications and assignments are used by the user through this privacy policy.

Academia de Español en Almuñécar S.L., has adopted the security levels of personal data protection legally required and has installed the technical means and measures at its disposal to avoid loss, misuse, alteration of personal data provided and access not authorized to this data.

The user has the right to access the information concerning him collected in the files of Academia de Español en Almuñécar SL, rectify it if it is erroneous, cancel it or oppose its processing, by e-mail to the address info@tclanguages.com .

Data transfer

The user accepts that their data may be transferred, exclusively for the purposes described above, to the entities with which Academia de Español en Almuñécar S.L. participates. The acceptance of the user that their data can be treated or assigned in the manner established in this paragraph is always revocable, without retroactive effects, in accordance with the provisions of articles 6 and 11 of Organic Law 15/1999, of December 13th.

Modification of this privacy policy

Academia de Español en Almuñécar S.L., reserves the right to modify its data protection policy in accordance with its criteria, or because of a legislative, jurisprudential or business practice change. Si Academia de Español en Almuñécar S.L. introduce some modification, the new text will be published in this same page, where the user may have knowledge of the data protection policy. Be that as it may, the relationship with the users will be governed by the rules provided at the precise moment in which the web space is accessed.

 

Privacy Policy

1. Identification and ownership

According to Tropical Coast Languages –TCLanguages- is a registered trademark of the Spanish company Academia de Español en Almuñécar s.l. with the following tax identification number (Cif) and registration numbers (CIF B18875203, Volume 1328, Book 0, Folio 212, Commercial Registry of Granada), located in Plaza del Teatro, Edf. G, 18690 Almuñécar (Spain), owner of the WebPages of the tclanguages.com domain, where this website is located, and responsible for Personal Data in accordance with the established laws.

The protection of your personal information is a very serious concern for us.

2. Personal Data

What Personal Data do we collect?

Information entered in forms

  • There are pages where you can register to make a booking, request information or receive a brochure. The type of personal information that is collected in these pages includes: Name, surname, email, telephone, postal address, level of Spanish and credit card information (only when you make a reservation for a Spanish course and select credit card as a means of payment).

Information collected electronically

  •  We use data analysis tools to track information about your visit. This information includes the URL from which you have accessed our website, the URL that you follow after, the browser used and your IP address. This information is stored anonymously.

How do we carry out the collection of your Personal Data?

In different ways, including:

  • Via WebPages: For example, when you sign up to receive an informational brochure or make a purchase.
  • Outside the Internet: For example, when you contact customer service.
  • Through other sources: For example, social networks.
  • Using cookies: If you do not want data collected through the use of cookies, your browser will allow you to refuse the use of cookies. To obtain information about our cookies and the purposes for which we use them, see our cookies policy.
  • Through you: For example, when you go to our office and provide us with personal information to enroll in a course.

In some cases we can use the payment service of a third party to process the purchases. In these cases, your Personal Data may be collected by said third party and not by us, and will be subject to the Privacy Policy of the third party, instead of this Privacy Policy.

For what purposes can we use your Personal Data?

  • To answer your enquiries, for example, to send you informative brochures or answer your questions.
  • To process your purchase, for example, to process your payments or get in touch with you with regards to your purchase.
  • To provide you with updated information about our products, promotions.
  • To allow you to participate in the online chat or our Social Networks.
  • To carry out market studies and audits, develop new products, optimize our WebPages, improve our products and services, identify usage trends, determine the effectiveness of our promotional campaigns, measure their satisfaction and provide our customer service.

3. Security

We apply reasonable organizational and technical measures to protect Personal Data that we handle. Unfortunately, the security of data transmissions over the Internet or data storage systems cannot be guaranteed 100%.

If you have reason to believe that your interaction with us has ceased to be secure, please inform us immediately using the information in the "Contact us" section.

4. Access, Modification and Options

We put at your disposal several options regarding the use of your Personal Data for marketing purposes.

  • If you want us to stop sending you commercial communications, you can unsubscribe using the function included for that purpose in the marketing communication you have received. You can also notify us by email, telephone or in writing using the contact information in the "Contact us" section. In your request, please indicate that you want us to stop sending you marketing communications.
  • We will not disclose your Personal Data to any third party.
  • To access the Personal Data relating to you that have been previously provided, or to rectify, update, cancel or oppose the use by us, contact us using the information in the section "Contact us" and describe to what your request relates.

5. Storage time period

We will keep your Personal Data for the time necessary to achieve the purposes described in this Privacy Policy.

6. Use of the WebPages by minors

We offer programs for minors for purchase by adults. To protect the privacy of minors, we will request parental consent of those users who wish to make a reservation and who have not reached the age of majority in Spain.

6. Specially protected Data

In general, you should refrain from sending us specially protected Personal Data (for example data regarding ethnic or racial origin, political opinions, religious or other beliefs, your health or illnesses, criminal record or union membership) and sharing them via the WebPages or in any form. In exceptional cases, for example when an insurance is requested, we will inform you how to do this securely.

7. Updates to the present Privacy Policy

We reserve the right to modify this Privacy Policy. Modifications to this Privacy Policy will become effective when we publish the revised version of the Privacy Policy. If you use the WebPages once these modifications are introduced, it will be understood that you accept the revised version of the Privacy Policy.

8. Contact us

If you need any clarification about this Privacy Policy, please contact us using the following information:

Identity: ACADEMIA DE ESPAÑOL EN ALMUÑÉCAR, S.L. (B18875203)
Mailing address: Plaza del Teatro, Edificio G, 18690 Almuñécar, España
Phone: (+34) 958881914
Email: info@tclanguages.com

 

Cookie Policy

1. What is a Cookie?

Cookies are small files of text or data that is stored on your computer or mobile device when you visit our web pages. A cookie usually contains the name of the webpage from which it originates, the "lifespan" of the cookie or the time the cookie will remain on your device and a numerical value.

2. Why do we use Cookies?

We use cookies to collect statistical data that allows us to understand how our users utilise our pages and to improve the structure and content of our web pages. We are not able to identify you personally with this data.

3. What Cookies do we use?

Below is listed the different types of cookies that may be utilised in the Academia de Español en Almuñécar S.L. web pages. To the extent that the data collected via cookies constitutes data of a personal nature, the Privacy policy will complement the present Cookie policy.

Analytic Cookies
Analytic cookies collect data on your use of the webpage and allow us to improve its function. For example, analytic cookies show us which are the most visited sections of the website, detects possible difficulties you experience with a webpage and gives us an indication if our advertising is effective or not. The data are anonymous.

Google Analytics: The Google Analytics Analytic cookies collect statistical data to help improve the presentation and navigation of the webpage. Google complements the data with relevant and demographic information so that we are better able to understand our webpage visitors.

How to Manage Cookies: https://tools.google.com/dlpage/gaoptout

4. How do I manage Cookies?

Although almost all browsers are configured by default to automatically accept cookies, it is possible to change the settings to block cookies or show an alert when a cookie is sent to your device. 

In addition to the options shown above, you are able to reject, accept or eliminate cookies from our webpage at any moment activating or accessing the corresponding setting of your browser. The procedure you must follow to allow, disable or eliminate cookies is described on the web page of your browser provider, which can be accessed through the help screen.

If you use different devices to view and access web pages (for example, your computer, Smartphone, tablet, etc.), you should remember to configure the browser of each device according to your preferences on cookies.

5. Contact us

If you need any clarification about this Cookies policy, please contact us:

Postal Address: Plaza del Teatro, Edificio G, 18690 Almuñécar, España
Telephone: (+34) 958881914
Email: info@tclanguages.com

6. Useful links